Terms and FAQs
Frequently Asked Questions & Terms
OnSight Optometry brings eye care convenience directly to you. Here's some information to help you get started:
**How long does it take to get my glasses?** We aim to deliver your new glasses within 3 weeks of your eye exam. This allows time for the lenses to be made, the glasses to be assembled, and for delivery right to your doorstep.
**What services do you offer?** We offer a comprehensive range of services, including:
* Comprehensive eye exams
* Intraocular pressure checks (for glaucoma)
* Dilated eye exams for detailed retina assessments
* Retinal photography to capture images of your retina for monitoring
* Glasses and contact lens prescriptions
**Can I order glasses and contact lenses through you?** Absolutely! We have a curated selection of stylish frames, and offer a wide variety of lenses to suit your needs, including progressive lenses, Transitions lenses, polarized sunglasses, anti-glare options, and more. We also carry popular contact lens brands like Acuvue and Cooper Vision.
**Do you sell eye care products?** We stock a range of eye care essentials like eye drops, eye vitamins, and accessories for glasses, such as frame chains and dry eye products like warming eye masks.
**Can I cancel my appointment?** You can easily cancel, reschedule, or book appointments through your secure patient portal. We kindly request a $50 deposit to secure your appointment and minimize no-shows. The deposit will be applied to your final payment. No cancellation fee will be applied if you provide 24-hour notice.
**Where do you conduct eye exams?** We bring the eye exam to you! We can visit your home, office, or even your child's school for convenient and comfortable eye care.
OnSight Optometry brings eye care convenience directly to you. Here's some information to help you get started:
**How long does it take to get my glasses?** We aim to deliver your new glasses within 3 weeks of your eye exam. This allows time for the lenses to be made, the glasses to be assembled, and for delivery right to your doorstep.
**What services do you offer?** We offer a comprehensive range of services, including:
* Comprehensive eye exams
* Intraocular pressure checks (for glaucoma)
* Dilated eye exams for detailed retina assessments
* Retinal photography to capture images of your retina for monitoring
* Glasses and contact lens prescriptions
**Can I order glasses and contact lenses through you?** Absolutely! We have a curated selection of stylish frames, and offer a wide variety of lenses to suit your needs, including progressive lenses, Transitions lenses, polarized sunglasses, anti-glare options, and more. We also carry popular contact lens brands like Acuvue and Cooper Vision.
**Do you sell eye care products?** We stock a range of eye care essentials like eye drops, eye vitamins, and accessories for glasses, such as frame chains and dry eye products like warming eye masks.
**Can I cancel my appointment?** You can easily cancel, reschedule, or book appointments through your secure patient portal. We kindly request a $50 deposit to secure your appointment and minimize no-shows. The deposit will be applied to your final payment. No cancellation fee will be applied if you provide 24-hour notice.
**Where do you conduct eye exams?** We bring the eye exam to you! We can visit your home, office, or even your child's school for convenient and comfortable eye care.