Eligibility:

Services are available to individuals from 4 years of age. Children under 8 years old must be accompanied by a parent or legal guardian.

Booking and Scheduling:

Appointments must be scheduled in advance.
Appointment times are subject to availability and confirmation by the clinic.

Payment:

Payment is required at the time of service unless insurance is being billed directly.
Accepted payment methods: credit cards, debit cards, select insurance plans, cash or online bank transfer (preferred) 
No-shows or cancellations within 24 hours of the scheduled appointment may be subject to a cancellation fee.

Insurance:

Onsight Mobile Optometry Clinic accepts select vision insurance plans. Check with the clinic for a list of accepted providers. 

Patients are responsible for any co-pays, deductibles, or out-of-pocket expenses not covered by insurance.

Services:
OnSight offers comprehensive eye exams, prescription eyeglasses, contact lens fittings, and eye health checks. 
The clinic is not equipped for emergency eye care. In case of an emergency, patients should seek care at an urgent care center or hospital.

Prescriptions:
Prescriptions provided are valid for one year.
OnSight is not responsible for errors or issues related to incorrect information provided by the patient. OR errors associated with online eye wear orders.

Use of own frames: 

OnSight offers the option of replacing lenses in your existing frame. We aim to treat your frames with great care however in the event that your frame is damaged OnSight cannot be held responsible. 

Privacy:
Patient information is protected under HIPAA laws. Personal data will not be shared with third parties without explicit consent.

Parking and Travel Fees:
While we do not implement travel fees for accessible locations, Parking fees may apply depending on the location and distance of the service site.

Liability:
OnSight is not liable for any injury, loss, or damage resulting from the services provided unless due to gross negligence.

(FAQs)
What is a mobile optometry clinic?
A mobile optometry clinic provides eye care services at a convenient location, such as your home or workplace, using portable equipment. 

What services do you provide?
Onsight offers comprehensive eye exams, contact lens fittings, eyeglasses prescriptions, and minor eye care services.

How do I schedule an appointment?
You can book an appointment by calling, emailing, or visiting our website.

Do you accept insurance?
Yes, we accept select vision insurance plans. 

What areas do you serve?
Onsight Mobile Optometry Clinic serves the island of Bermuda. Your Parish will dictate the day that we can see you for your appointment. All Appointments are subject to confirmation. 

What if I need urgent eye care?
Onsight is not equipped for emergency care. If you have an urgent eye issue, please seek immediate help at an emergency room or urgent care facility.

What types of payment do you accept?
We accept credit cards, debit cards, and payments through eligible insurance providers. Payment is due at the time of service.

Do you offer glasses and contact lenses on-site?
Yes, we offer a variety of prescription eyeglasses and contact lenses. Orders can be placed during your appointment.

Is there an additional cost for the mobile service?
No

How long does an eye exam take?
A typical eye exam takes about 30–45 minutes, depending on the services required.

What happens if I miss my appointment?
If you miss your appointment or cancel within 24 hours, a cancellation fee may apply.

Does the mobile clinic accomodate people with disabilities?
Yes, all equipment is portable and designed to accommodate patients with different mobility needs.